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In Complaint! Sara Ahmed examines what we can learn about power from those who complain about abuses of power. Drawing on oral and written testimonies from academics and students who have made complaints about harassment, bullying, and unequal working conditions at universities, Ahmed explores the gap between what is supposed to happen when complaints are made and what actually happens. To make complaints within institutions is to learn how they work and for whom they work: complaint as feminist pedagogy. Ahmed explores how complaints are made behind closed doors and how doors are often closed on those who complain. To open these doors---to get complaints through, keep them going, or keep them alive---Ahmed emphasizes, requires forming new kinds of collectives. This book offers a systematic analysis of the methods used to stop complaints and a powerful and poetic meditation on what complaints can be used to do. Following a long lineage of Black feminist and feminist of color critiques of the university, Ahmed delivers a timely consideration of how institutional change becomes possible and why it is necessary

Abuse of administrative power. --- Bullying in the workplace. --- Corporate culture --- EDUCATION / Higher. --- Harassment. --- SOCIAL SCIENCE / Women's Studies. --- Sexual harassment in education. --- Sexual harassment in universities and colleges --- Sexual harassment in universities and colleges. --- Moral and ethical aspects. --- Prevention. --- Sexual harassment in education --- Bullying in the workplace --- Harassment --- Abuse of administrative power --- Abuse of power --- Administrative power, Abuse of --- Excess of power (Administrative law) --- Power, Abuse of --- Administrative discretion --- Administrative law --- Judicial review of administrative acts --- Harassment in the workplace --- Workplace harassment --- Offenses against the person --- Intimidation --- Mobbing, Workplace --- Workplace bullying --- Workplace mobbing --- Work environment --- Sexual harassment in schools --- Education --- Sexual harassment on campus --- Universities and colleges --- Prevention --- Moral and ethical aspects --- Culture, Corporate --- Institutional culture --- Organizational culture --- Corporations --- Organizational behavior --- Business anthropology --- Sociological aspects --- Social psychology --- Sociology of the family. Sociology of sexuality --- Higher education --- onderwijs --- onderwijsinstellingen --- universiteiten --- vrouwen --- grensoverschrijdend gedrag --- gender studies --- feminisme --- 37 --- 489 --- Onderwijs --- agressie --- pesten --- Discriminatie --- klachten --- machtsmisbruik --- Hoger onderwijs; algemeen --- Réclamations (procédure administrative) --- Universités --- Excès de pouvoir (droit administratif) --- Harcèlement sexuel dans les universités --- Intimidation dans les écoles --- Complaints (Administrative procedure) --- Aspect social. --- Aspect politique. --- Plaintes (procédure pénale) --- Morale --- Complaints against. --- Social aspects. --- Political aspects. --- klachtenbehandeling --- machtspatronen --- organisatiecultuur --- Féminisme